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FAQ - Frequently Asked Questions

Q: Why should I purchase from Pedicure Spa Superstore?
A: Our expertise is pedicure spas. We have the most spa pedicure chair selections available throughout the world, the highest quality products, latest technology, and the guaranteed lowest prices!

Q: Do we offer any special promotions?
A: Always call for our latest promotions at 1-714-910-5688. You may receive additional discounts if you purchase 2 or more pedicure chairs. We offer to beat all advertised prices from our competitors.

Q: What forms of payment does Pedicure Spa Superstore accept?
A: We accept all major types of payments: including credit cards, cashier checks, money orders, business or personal checks, certified checks, wire transfer, etc. We offer financing and leasing. Click on the Finance Program link to apply.

Q: How long does it take to receive equipment after I place an order?
A: Within 5-10 business days. If there are any changes, we will let you know the cause of delays. For custom shipped orders, it may take 4-6 weeks. Shipping will be delivered by our major freight carrier.

Q
: What kind of assembly is needed?
A: If you purchase pedicure chairs, you will receive 2 boxes. The chair and base are easy to connect. You don't even need a tool to put them together. Simply pick up the chair and insert into the cylinder base.

Q: How often do we need to clean the whirlpool filter?
A: After every client. We recommend cleaning daily by removing the filter inside the tub under the round perforated cover. (Please follow your state laws).

Q: What kind of drain system does the unit have?
A: Most spa pedicure chairs come with a standard power drain. The Pedicure spa chair is capable of pushing the drain water out to nearly anywhere. Note: if you need a discharge pump, please let Pedicure Spa Superstore know before ordering. A discharge pump is not included with a standard purchase.

Q: What is the purpose of using a discharge pump?
A: If your plumbing is beneath the ground, you will be using a gravity drain and you may not need a discharge pump. However if your plumbing is above the ground or from the wall which you may need drain uphill, having a discharge pump installed into the chairs will help drain water out of the tub and send it to the drain source with a push of a button on the spas.

Q: What kind of electricity will I need to install with the unit?
A: Most states require a standard 110V GFCI (ground fault circuit interuptor) protected outlet. Each state may vary.

Q: Does my pedicure spa chair need to be bolted down to the ground? A: No, but you do have to make sure the spa pedicure chair is securely balanced on the floor.

Q: Where do I go to get service after my purchase?
A: Contact Pedicure Spa Superstore at 1-714-910-5688 or info@PedicureSpaSuperstore.

Q: How long is the warranty service?
A: Most chairs provide a one year warranty for parts. You will receive the warranty booklet upon delivery. Contact Pedicure Spa Superstore or the manufacturer for warranty service.

Q: Will I incur shipping charges?
A: Pedicure Spa Superstore offers free shipping throughout the continental U.S. for most spa pedicure chair.

Q: How does the hot and cold water hook up to the spas?
A: It hooks up similar to the washer/dryer for households. Most manufacturers provide 1/2" fittings.

Q: Do I need a licensed plumber to install the spa chairs?
A: Yes, faulty installation by someone other than a licensed plumber may void your warranty service.

Q: What are the featured options of a spa chair?
A: Most of our spa chairs feature pipeless, human touch or shiatsu massage, LED lights, an acrylic base reinforced with a fiberglass or glass bowl, and durable leatherette. Every chair comes with a technician stool at no additional charge.

Q: What is power seat?
A: The seat is electronically adjustable, forward, backward, and reclines by the push of a button from the remote control.

Q: What is pipeless Jets?
A: Pipeless systems use a unitized jet/filter device that is operated by its own independent motor which does not clog with body hair and dirt. The motor is mounted directly to the tub eliminating the need for pipes. Using a pipeless jet chair reduces the risk of infections, provides a quieter and smoother operation, and low maintenance.

Q: What is the shiatsu or human touch massage function?
A: It is multiple wheels or balls gently roll up & down the back parallel to the spine. A consists of a combination of kneading, rolling, tapping, flapping, percussion, and automatic of combination.